Privacy Policy

Information We Collect

When you visit our platform or sign up for our investing education programs, we collect various types of information to provide you with the best possible learning experience. This includes both information you provide directly and data we collect automatically during your interactions with our services.

Personal Information You Provide

• Contact details including your name, email address, phone number, and mailing address
• Account registration information such as username and encrypted password
• Educational background and investment experience level for course recommendations
• Payment information processed securely through our payment partners
• Course preferences and learning goals to personalize your educational journey
• Communications you send to us, including support inquiries and feedback

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage patterns such as course completion rates and time spent on different sections
• Technical data including cookies, session tokens, and analytics information
• Location data based on IP address for compliance and localization purposes

How We Use Your Information

We use the information we collect to deliver high-quality educational content and continuously improve our platform. Our primary goal is to create personalized learning experiences that help you develop strong financial literacy skills.

• Providing access to educational courses, materials, and resources
• Personalizing course recommendations based on your experience level and interests
• Processing payments and managing your account subscription
• Sending important updates about course schedules and platform changes
• Improving our educational content through analytics and user feedback
• Providing customer support and responding to your inquiries
• Ensuring platform security and preventing fraudulent activities
• Complying with Canadian financial education regulations and reporting requirements

Information Sharing and Disclosure

We take your privacy seriously and do not sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively and comply with legal requirements.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These companies have access to personal information only as needed to perform their functions and are contractually obligated to maintain confidentiality.

Legal Requirements

We may disclose your information when required by Canadian law, court orders, or government regulations. This includes compliance with financial education oversight requirements and responding to valid legal requests from authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You would be notified of any such change through email or prominent notice on our platform.

Your Privacy Rights

Under Canadian privacy laws, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.

To exercise any of these rights, please contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your personal information.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and Canadian privacy regulations.

• Encryption of sensitive data both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments by independent third parties
• Access controls ensuring only authorized personnel can view personal information
• Secure data centers with physical security measures and environmental controls
• Regular backup procedures to prevent data loss and ensure business continuity
• Employee training on privacy practices and data handling procedures

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Our retention practices are designed to balance your privacy rights with operational requirements.

Retention Periods

• Active account information is retained while your account remains active
• Course progress and completion records are kept for 7 years for certification purposes
• Payment records are retained for 7 years to comply with Canadian financial regulations
• Support communications are kept for 3 years for quality assurance
• Marketing preferences are retained until you unsubscribe or delete your account

After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion of certain data types, subject to legal and regulatory requirements.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform performance. You have control over most cookies through your browser settings.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Performance cookies to analyze usage patterns and improve our services
• Preference cookies to remember your settings and customize your experience
• Analytics cookies to understand how users interact with our educational content

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality and your learning experience.

International Data Transfers

While we primarily store and process data within Canada, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy.

All international data transfers comply with Canadian privacy laws and include contractual protections that require service providers to maintain the same level of privacy protection as required in Canada.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the bottom of this policy indicates when it was most recently revised.